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Customer Reviews

Overall rating: 4.4 / 5 from 726 reviews.

Customer photo review of Heavy Hitter Cuban Initial (A-Z) Pendant Necklace (20mm)

This was a birthday gift to myself and it came right on time. I am very satisfied with the quality. It definitely EXCEEDED my expectations. I plan to order it in silver also, along with a bracelet.

Heavy Hitter Cuban Initial (A-Z) Pendant Necklace (20mm)

Customer photo review of Custom | Adorn Cuban Necklace (16mm)

The chain is beautiful even for long names. I would warn not to get a 14in if your name is long like mine. It was somehow too short and I wasn’t able to close it, so I had to extend the necklace which was pretty hard but that speaks for the craftsmanship. Wish I would’ve known they sell extra links

Custom | Adorn Cuban Necklace (16mm)

Customer photo review of Custom Initials | Adorn Cuban Bracelet (16mm)

Initials supposed to be SB it looks like EB other than that the bracelet is OK

Custom Initials | Adorn Cuban Bracelet (16mm)

Store owner replied: Hi Shawnta, Thank you for choosing Lela Aura for your custom and for being a customer. We apologize if your experience wasn't what you hoped for, we never wish for any of our customers to be disappointed! We want to clarify that all our specifications including style are indicated in the product description. Additionally, our custom text preview feature allows you to type your desired text and see how it will look before ordering. Except the chain width, which is a fixed design, you have the option to choose the length and font thickness of the item. This is to ensure that aside from the photos, you can vividly visualize how the item will look. If you have questions about future custom item purchases, please don’t hesitate to contact us at support@lelaaura.com. We’re committed to ensuring every piece meets your expectations. Warm Regards, Lela Aura

Customer photo review of Custom | Adorn Cuban Necklace (16mm)

it’s too short and doesn’t fit. It chokes me to wear it.

Custom | Adorn Cuban Necklace (16mm)

Store owner replied: Hi Eboni, Thank you for choosing Lela Aura for your custom necklace and for being a customer. We apologize if your experience wasn't what you hoped for, we never wish for any of our customers to be disappointed! We want to clarify that all our measurements are indicated in the product description including the length and width. This is to ensure that aside from the photos provided, you can visualize how the item will look through such descriptions. We ensure that all our products come with precise measurements, and we stand by their accuracy. We always recommend measuring your neck to choose the appropriate sizing based on your desired fit. The good news is that we now offer extra links for items that are too small for your sizing. If you have questions about future custom item purchases or extra links, please don’t hesitate to contact us at support@lelaaura.com. We’re committed to ensuring every piece meets your expectations. Warm Regards, Lela Aura

Customer photo review of Love Letter Initial (A-Z) Cuban Drop Necklace (10mm)

It was everything I expected! Thought the shipping was extremely long but I actually forgot to add my initial and once I connected with customer service it was taken care of with immediate response

Love Letter Initial (A-Z) Cuban Drop Necklace (10mm)

Customer photo review of Shipping Protection by Route

Love, love, love!! Nice quality, good thickness and perfect shine of gold!

Shipping Protection by Route

Customer photo review of Custom | Adorn Cuban Necklace (16mm)

I love it! However, I'm ordering again to size up. If you love a choker necklace then 18" is perfect. If not, size up to 20". GREAT quality and I get comments every time I wear it.

Custom | Adorn Cuban Necklace (16mm)

Customer photo review of Custom | Adorn Cuban Necklace (16mm)

Nice quality piece that arrived in the expected time. I ordered the bracelet as well but without the name or initial, and it's still a perfect set.

Custom | Adorn Cuban Necklace (16mm)

Customer photo review of Custom | Adorn Cuban Necklace (16mm)

It’s heavy and nice quality… shipped fairly quick and I have received several compliments. It’s a quality piece.

Custom | Adorn Cuban Necklace (16mm)

Customer photo review of Custom | Adorn Cuban Necklace (16mm)

I just received my Gorgeous name necklace and I absolutely love it! I will definitely be ordering g the single initial letter next,Thanks Lela Aura❤️

Custom | Adorn Cuban Necklace (16mm)

Customer photo review of Custom | Adorn Cuban Necklace (16mm)

Thank you so very kindly for my custom necklace! I am pleased with the quality and how it turned out! I am definitely ordering my daughter one next! This is the smile it gives me when I wear it! 💖

Custom | Adorn Cuban Necklace (16mm)

Customer photo review of Custom | Adorn Cuban Necklace (16mm)

Absolutely love my necklace. Such a statement piece! Wore it in Jamaica and it looked great against tanned skin. Will definitely be getting more items!

Custom | Adorn Cuban Necklace (16mm)

Customer photo review of Shipping Protection by Route

I received my order in a timely manner and I am very pleased with the results. I absolutely love this necklace.

Shipping Protection by Route